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The following sections provide references related to the ROM. Step 4 Enter the upgrade rom-monitor filename URL slot command to begin the ROMmon image upgrade, where URL is the path to the ROMmon file and slot specifies the hardware that will receive the ROMmon upgrade. Configure ASR Rules using MEM | Intune. 0 CD-ROM. All systems run Debian or Ubuntu Linux. the. 2 on the Linux machine. When the server wasEdit Task; Edit Related Tasks. I suspected a drive problem, but wasn't sure. All the servers are at least version 7. 18-14smp linux core. I Have some Proliant 1600 servers, with W2k Server, SP1, CSP 4. Occasionellement un serveur HP redémarre automatiquement sans aucune entrée au journal qui définit la cause du redémarrage. There are no jobs of any nature scheduled for 6:00AM or even close to that time. 122-3. I have a DL380 G4 with W2k as a terminal server (no Citrix) that has been a problem child ever since I got. Verbs cd version exit show /system1/log1/record14 Targets Properties number=14 severity=Critical date=07/06/2020 time=13:44 description=ASR Detected by System ROM Verbs cd version exit show </system1/log1>hpiLO-> show record13 status=0 status_tag=COMMAND COMPLETED Mon Jul 6 14:02:39 2020 /system1/log1/record13. Clear. Company wouldn't spring for a spare. 0xa . Shutdown the Server, disconnect the power cords from the server. Step 2: If the ROMMON image has not been copied onto the router, copy the PKG file that is made available as part of this ROMMON release onto the bootflash: or usb[0-1]: file system using the copy. Critical ASR 07/04/2015 10:59 07/04/2015 10:59 16 ASR Detected by System ROM. How to reset the server power using the iLO 2, 3, or 4 interface - Hewlett Packard Enterprise. From few days I'm getting a lot of different warning events from hpqilo2 driver, saying: Maximum PwrMeter count (1) exceeded Duplicate thermal sensor instances: 6 Duplicate thermal sensor ind. This Operational User Guidance with Preparative Procedures documents the administration of the Cisco Aggregation Services Router 9000 running on Cisco IOS-XR 7. Greetings, We have recently installed an ML370 G3 Server, we have installed an Oracle application on this server. bu durumda ne yapmam gerekiyor? donanımsal bir sorunmu var sizde? İsterseniz öncelikle kullandığınız server ın marka/model ve özelliklerini yazın. I'm receiving ASR and IML logs this: 1 ASR Detected by System ROM 1/3/2008 8:07AM 1/3/2008 8:07AM 1 2 Blue Screen Trap (BugCheck, STOP: 0x0000007A (0xC07AF758, 0xC00. 0 Server is Running Red Hat 5. The server is running MSDE 2000. he HP Integrated Management Log shows ‘ASR Detected by System ROM‘ along with the following events in the System event log on an affected. Please check the Document ID or your account permissions. 0(C) which is not the latest. Jul 25, 2017. Application Delivery Management. changed the motherboard, 2 heatsinks with fan and motherboard fan after 3 days of troubleshooting because it was reporting thermal overheat. 4 on the windows-machines and 6. Conversations. 22. ASR = Automatic System Reset, your server rebooted itself. software version. Verbs cd version exit show /system1/log1/record14 Targets Properties number=14 severity=Critical date=07/06/2020 time=13:44 description=ASR Detected by System ROM Verbs cd version exit show </system1/log1>hpiLO-> show record13 status=0 status_tag=COMMAND COMPLETED Mon Jul 6 14:02:39 2020 /system1/log1/record13 Targets Properties number=13. Drive Array Controller Failure (Chassis %1, Slot %2)Scary, The logs show many instances of BMC IPMI Watchdog Timer Timeout and ASR's. Is this normal? I am running windows 2000 server SP4. We've replaced. There is an Adaptec 29320LP SCSI card in PCI-X slot 1 with an up to date driver and HP LTO4 tape drive connected to it. Device 0, Function 0) and "ASR Detected by system ROM. The system restarts occasionally and I could not find any seriousWe have been receiving ASR Lockups and the server resets. Campus and Branch Networking. Note If there is more than. . A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. stack trace. Recently I had a DL360 running Linux start giving me kernel panics. 4 on the windows-machines and 6. 4. 3. Troubleshooting Setup/Installation Management/Operations Parts/Specifications Overview/Compatibility FAQs Reference Information. The events in the Insight Manager logs report : ** Blue Screen Trap (NT BugCheck Data = STOP: 0x0000001E (0xC0000005, 0xA0026D75, 0x00000000, 0x0000004C)) ** ASR Detected. 02. View and Download HP ProLiant troubleshooting manual online. 12. short answer: power, thermal or OS issue. SUMMARY. No windows logs on the server point to anything. 0x13 . It usually downs when there is high software load on the server. The problem exist only on one server, server restart unexpectedly with messages "ASR Detected by System ROM" and "An Unrecoverable System Erro. 06. But lately it was frequently shut down unexpected. How to troubleshoot the ASR detected by system ROM issue on HPE ProLiant servers? This document provides the steps to identify and resolve the problem, as well as the. . Hi, I have the typical problem where the ASR rebooted my server and I do not know why. . ASR ---> ASR Detected by System ROM Any help will be welcome. Can you help me ?A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. . Second abend this year after sp6 and gw7. . ASR Detected by System ROM 0056 Critical 23:07 01/23/2013 23:07 01/23/2013 0001 LOG: ASR Detected by System ROM The productiv webserver is a up-to-date SLES 11 SP2 64bit. Click Next. "ASR Detected by system ROM" means that there was a problem/abend/server hang and Automatic Server Recovery rebooted the server. One of our ProLiant DL580 G3, rebooted unexpected with BugCheck,STOP:0x0000000A(0x00000000,0xD000001F,0x00000000,0xE065B523) ASR Detected by System ROM and hence we could not get the memory dump file created. The steps to troubleshoot if there is an ASR detected by system ROMare as given below-. "Critical ASR mm/dd/yyyy hh:mm mm/dd/yyyy hh:mm 1 ASR Detected by System ROM" In the iLO2 Log: "BMC IPMI Watchdog Timer Timeout: Action=System Power Reset" The 7. HPE Resources. Also my system management homepa. 4 on the windows-machines and 6. Hi All, Iinteresting regarding USB and followed the link, we were also getting "Communication Lost on Agent" from the UPS but at again different times to the reboot, I was hoping to send a serial cable across but they use the only comm port for the fax. 7. All forum topics; Previous Topic; Next Topic; 5 REPLIES 5. 08. Closed, Resolved Public. > boot usb1: asr920-universalk9_npe. . Hello, We have a HP proliant ML370, 3Gb Ram, Intel Xeon 5150 cpu, Ultrium 920 internal tape drive connected to a 64 bit/133 mhz ultra 320 SCSI HBA and Windows 2003 SP2. Windows on the blade then if you have the Insight Management agents installed, the Windows system. Use the query below to see how many running traces there are on the instance:Hi, Normally "System returned to ROM" and "Last reset from" line shows that there was some problem due to which router was rebooted and then returned to ROMMON mode. . Current Firmware & software revisions (TBC). Mentioned in SAL (#wikimedia-cloud) [2020-01-23T20:17:52Z] <jeh> cloudvirt1013 set icinga downtime and powering down for hardware maintenance T241313. Blogs; Ask & Explore; Community Guide ; MenuWe would like to show you a description here but the site won’t allow us. Dear experts, We have HP ProLiant DL 585 Server which continuesly downs sometimes. このドキュメントでは、HPE ProLiant Gen10サーバーのAutomatic Server Recovery (ASR) 機能の概要、設定方法、およびトラブルシューティングの手順について説明します。ASRは、サーバーがハングアップしたり応答しなくなったりした場合に、自動的にサーバーを再起動する機能です。HPEサポートセンター. 5gig. Server: HP ProLiant ML350 G4p Operating System: Microsoft Windows Server 2003 Hello, I'm sorry for my English. "Critical ASR mm/dd/yyyy hh:mm mm/dd/yyyy hh:mm 1 ASR Detected by System ROM" In the iLO2 Log: "BMC IPMI Watchdog Timer Timeout: Action=System. Continued from previous page Table of Contents Optane - Persistent Memory (PMem) 24 NVMe 24 Lenovo 24I have 50 ml370 patched up to date with rompaq, sp7. then ASR Detected by System ROM From poking around on Compaq's site, ASR is Automatic Server Recovery. The ASR will cause the server to reboot if, for instance, the machine were to lock up. Le journal iLO IML affiche les messages suivants: > > Severity Class Last Update Initial Update Count Description > Critical ASR 05/25/2011 20:39 05/25/2011 20:39 1 ASR. The firmware was also updated to 2006 My server reboot midnight last night and it reported an "ASR Detected by System R. We have some issues where Uncorrectable Memory Errors are not being reported into the CMS but are in the IML on the servers. ASR Detected by System ROM The. The reason that I have not installed the new version is that when I installed in one of them the system them did not recognize the Emulex cards. Manage Account. System returned to ROM by reload at 08:54:11 KSA Fri Mar 18 2016 System restarted at 19:00:15 KSA Fri. The Servers have both identical processors, Ram qu. The only errors that i found was the above in OnBoard Administrator --> IML LogHi all, We have 2 ProLiant DL380 G6 hosting an Hyper-V2 cluster under 2008R2 for many months and were happy with them, but suddently, for a few days, one of the nodes reboots at random which is very annoying as the cluster cannot work correctly. selam server 2003 standart kullanıorum. ASR detected by system ROM and Blue screen trap (bugcheck (a long numerical code) ) After doing a bit of research on the net i'm beginning to think it may be a problem with the cooling system. Server could run for 60 days then gone to ASR. This server has been fine until it suddenly rebooted and put the following message into the Compaq Log ASR Detected by system ROM As this server is mission critical, any ideas o. 2. 0(B). Resolving The Problem. ASR Detected by System ROM Blue Screen Trap (BugCheck, STOP: 0x1000007F (0x00000008, 0xF7737FE0, 0x00000000, 0x00000000)) and the server restart 374026. The only indication in event viewer is entry “The previous system shutdown at 11:16:25 AM on 4/26/2011 was. And in the Integrated Management Log (IML) file:Critical ASR 07/04/2015 10:59 07/04/2015 10:59 16 ASR Detected by System ROM. Hi, I have HP Proliand DL380 G5 Server with 5 hard drives in RAID 5 running VMWare ESXi V5. One Of my Company Server (DL380 G5 running on Window 2003 SP2 Small Buisness Server) was shutdown yesterday night. connect the console cable (capute all the boot Logs from start up) turn on the Router ( use break key to break in to ROMMON) rommon > dir usb1: or dir usb0: - check the image you can able to see. Everytime when a Netware server abends and does an autometic restart we receive 2 recovery events (an event for the abend/reboot and an ASR event). Regards, Raj. 0 agents are supposed to resolve this issue from 7. . 1. At one point I opened a support case, we went thru all the usual suspects, update this,run this, etc. There is something wrong with our server for the last few days. I have a many DL360 servers. The steps to troubleshoot if there is an ASR detected by system ROMare as given below-. someone can tell me a solution to this problem?. P"Blue Screen Trap (BugCheck, STOP: 0x0000001E (0xC0000005, 0x80464C43, 0x00000000, 0x3DCCA000))",Operating System,Critical,1,9/2/2008 8:54 AM,9/2/2008 8:54 AM "ASR Detected by System ROM",Automatic Server Recovery,Critical,1,9/2/20 08 9:05 AM,9/2/2008 9:05 AM I know the 0x1E usually leads to. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Fingers crossed. How to troubleshoot the ASR detected by system ROM issue on HPE ProLiant servers? This document provides the steps to identify and resolve the problem, as well as the possible causes and implications. BRs, Spyros 06-02-2014, 05:00 AM #2: Ser Olmy. Hi, Just ran through a test install of ESX 3. Can you please let me know what it means ? How to resolve if it is a problem. Addressed a rare issue where the system may delay or soft lock during a "shutdown -r" reboot under Linux. Techyv. ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (does not apply to HP ProLiant DL980. Its restart by itself at anytime. 09 cp010878_HP ProLiant Integrated Lights-Out. HPE Support CenterWhat is ASR detected by system rom? ASR = Automatic Server Recovery. 1 and found the HP Insight Agents 7. microsoft. We also had number of following warning events Event Type: Warning Event Source: NfsSvr Ev. 15. System Halted. ×. 3. BB. S4-upgrade. HPE Resources. Campus and Branch Networking. 30 minutes. Maxwell-11. In thsi case the router will not boot up normally. HPE Support CenterHPE ProLiant DL380 Gen10 server: Access product support documents and manuals, software, download drivers by operating environment, and view product support videos. Has HP come up with anything? Rich. 思科建議您瞭解以下主題: cisco ios® xe; cisco 1000系列聚合服務路由器(asr或asr1k) rom監控(rommon) 可程式設計邏輯器件(cpld) 思 現場可程式設計. I have googled the message and found that this is happening to others. In IM. After the first crash follow. The transformer neural networks concept of machine learning produces human-like text and is versatile. windowsnt. HP Tech. See voice recognition and AVSR . HP BL460 : ASR hpqilo2 Issues. HPI have a Ml350 Pro Liant with Server 2003 r2 Service Pack 1, that is crashing. One of our ProLiant DL580 G3, rebooted unexpected with BugCheck,STOP:0x0000000A(0x00000000,0xD000001F,0x00000000,0xE065B523) ASR Detected by System ROM and hence we could not get the memory dump file created. ALTERNATIVELY, after #8 you can insert a supported USB thumb drive with the old IOS and instruct the router to boot the IOS found in the USB thumb drive. Hi on win 2oo3 server, unable to restart, it’s getting hang at the windows starting logon screen, the system has detected ROM Redundany, and i chk even log it. How to resolve if it is a problem. HP BL460 Automatic System Reboot Errors. Software. We've replaced the. A user asks why their HP ProLiant server rebooted with a message about ASR detected by system ROM. The mainboard of Proliants have a monitor which will do things if the system stays dead for 10 min. Edit CommitsASR Detected by System ROM The server is partially up. Where can I find Cleaner program low memory usage? By. Anybody have any ideas on how to diagnose/solve this? At this point, I have nothing but basic Novell 5. Jens Erat. 5. The two windows-machines both have one or more entries in the integrated log which looks like this: - Blue Screen Trap (Bugcheck, STOP: 0x000000044) - ASR Detected by system ROM. odacli test-asrコマンドを使用して、Oracle ASR構成が機能. _____ There are only 10 types of people in the world - those who understand binary, and those who don't. HPE ProLiant Servers - ASR Detected by System ROM and Unexpected Shutdown: How to Determine if Problem is Hardware or Software. applications. Do you need some more information? 0 Kudos. The summary report cards for ASR rules are. There is an Adaptec 29320LP SCSI card in PCI-X slot 1 with an up to date driver and HP LTO4 tape drive connected to it. What is ASR detected by system rom? ASR = Automatic Server Recovery. Check the RSA logs to see if there are any PFA errors, single bit errors (Memory ProteXion Events on xSeries 440 and 445), or Excessive or Correctable Errors logged. Hi, I have the typical problem where the ASR rebooted my server and I do not know why. Hello, my SLES system crash after i install a Kernel Update. 92) with 2x36. the IML is the place that will contain ASR events as a minimum, this is a pre H/W logging feature. Hi there, I'm troubleshooting a problem with an ASR that I received on a Proliant 5500R last night. Here's how it looks like: Boot image size = 823865016 (0x311b2eb8) bytes. Dual 800, 1GB Mem, 2x9. Th. 3. ActionsThe Linux machine just logs an "ASR Detected by system ROM" We are running HP Support Pack 6. 1 (herein after referred to as ASR9K), TOE, certified under CommonHello, my SLES system crash after i install a Kernel Update. ASR Detected by System ROM Related Solutions. 18SP7, 16. 5 years. Solutions . 0(C) which is not the latest. Problem: We have unexpected Shutdowns / BsOD's of a SBS Server ML370 G5. In the logs of HP Systems Insight Manager appears the message "Server is sporadically rebooting. 20A at initial build. 5 servers abend on MediaManager MM. Small Business Server (SBS) is a line of server operating systems targeted at small businesses by bundling the operating system with a number of other Microsoft products that would normally need to be purchased or licensed separately. Our server works fine, but after replacement of ONE old processor with TWO new processors (old seems overloaded) it often reboots,especially during peak load. For 3 weeks, it crash and generate some errors in "Compaq Integrated Management Lo. 0008 Repaired 19:31 12/08/2009 19:31 12/08/2009 0001 LOG: ASR Detected by System ROM These were logged, plus SNMP traps and emails were sent. . Repeat Step 3 to Step 5 to update the other region on the RSP (ROM0) region in this procedure). 4 on the windows-machines and 6. If you have i. . Rather than spending much time, I recreated the Linux server on a different DL360. ve aşağıdaki hataları veriyor. Networking. 313-hpe smart storage battery 1 Failure - battery shutdown event code: 0x400. e. Version Permalink. The server is running MSDE 2000. Now I am trying to determine what is wrong w. This happends 3 times so far (of course all time this happened, I was way of the office). In 9 out of 10 instances, the problem is SW related. Also my system management homepa. In this case, the IML is still not giving me any useful information on the cause. applications. " Known Issues: None. POST ERROR: 220-Runtime Cache Accelerator Failure Can anyone please tell me what needs to be replaced? Thanks much!. For more information, see the Upgrading and Managing Cisco IOS XR Software module of Cisco ASR 9000 Series Aggregation Services Router System Management Configuration Guide. When the operating system is functioning properly, the system periodically resets the timer. Hybrid IT with Cloud ; Mobile & IoT; IT for Data & Analytics; Public Sector; Service Providers; Small & Midsize BusinessI have a brand new server, installed for almost a week. Very rarely (but possible) are the hardware causes for ASR. Reload the router again to confirm bootup from upgraded ROMMON region ROM1. Adding new software (or updates) can trigger an ASR sometimes when server software conditions change to cause the delay detected. 1a failed to install due to a version check in the We would like to show you a description here but the site won’t allow us. " Did you. Approximatly 4 days ago the server suddenly rebooted. Latetly we have experienced random unexpected restarts. This information would not be visible within a SANsymphony support bundle. 0 sp1. Micro Focus (now OpenText) Community. Server getting restarted on its own after some time. 10 and NetWare6 sp5. ASR ---> ASR Detected by System ROM Any help will be welcome. 313-hpe smart storage battery 1 Failure - battery shutdown event code: 0x400. The firmware was also updated to 2006 My server reboot midnight last night and it reported an "ASR Detected by System R. Joan Wheeler Sep 10, 2003 16:12:27 GMT N/A: Question Author Matt steelbergen Sep 10, 2003 18:43:09 GMT N/A:. In other words, HPs built-in management system detected that the server had crashed. pkg R0 command to upgrade the version. System Utilities. . Software. Every week at 6:00AM, as recorded in the Integrated Management Log, "ASR Detected by System ROM" occurs for the past three weeks. 6. This information would not be visible within a SANsymphony support bundle. 1) First of all, you need to find out about when did the ASR occur? Was it after a new hardware was installed or after a new driver was installed. It is rebooting itself and insight manager reports "ASR detected system ROM). behavior. This document provides the steps to perform a server power reset using the Integrated Lights-Out (iLO) interface, which can be useful for troubleshooting or maintenance purposes. CIM doesn't point to a definitive answer, but it seems as though they started after a memory upgrade from 512meg to 1. BRs, Spyros. Employees: login via HPE employee sign-in. Storage. After sp6, we run without any tuning with memcalcWe are currently running an IIS on a ML370 HP Proliant server and I've just configured the System Management Agents. Before you start this process it is recommended that you close Max and Rights hemispheres applications. Bank containing DIMM(s) has been disabled. Example: router RP /0 / RSP0 /CPU0 is now available Press RETURN to. 4. Improved task manager or other software . Manage Devices. View Articles; Create Article; Blogs. We did n. In the HP integrated management log viewer we see messages like these below: (does s. comMicro Focus (now OpenText) Community. We would like to show you a description here but the site won’t allow us. All-flash and Hybrid Storage. AccuRev; Agile Manager; ALM / Quality Center; ALM OctaneHi We have a NW 6. Not a good thing. This command is helps you collect general information about the router when you report a problem. Top 10 Technologies To Learn To Become A Full-Stack Developer. Jan 20, 2017. Servers for Internet of Things. SPA. There are no unusual messages in Event Viewer or in the System Management Homepage. This genereally is due to software of hardware forced crash. If the problem persists, replace the board. I have a proliant dl380 G2, After a while I get a blue screen and makes shut down. To begin troubleshooting, check the following top issues. . The Correctable Errors are in the IMLBefore upgrading or downgrading ROM Monitor firmware, verify that the FPD PIE is installed on your router. 首先排除是ASR automatic server recovery 的原因 在bios中关闭ASR,故障依旧,但重启的机率减小了很多,但依然有不定时重启现象。Document Display | HPE Support Centera non maskable interrupt can be compared to a blue screen in old windows versions. After several soft-abends, a non-recoverable abend occurs 'Deadlock detected waitingHi, We have a DL380 G2 server (OS : Win2000 Sp4. I have recently installed a range of DL385 Opteron 275 Servers with W2K3 SP1 and have noticed that my console (direct attached to server) seems to give a VERY SLOW experience in everything involving graphics. 22. In the HP integrated management log viewer we see messages like these below: (does s. Its memory is: Me. 1 and later to previous versions. Troubleshooting Update. 1 has been instrumented to troubleshoot possible inconsistancies. 2 and some Agents 7. My classifieds account. I must say that this server was installed about 1 year and this problem never occur before. . 18-92. This information would not be. 20 -Online ROM Flash Component for Windows - Smart Array 5i and SA-532 Ver. Senior Member . in . </>hpiLO-> show /system1/log1/record17 status=0 status_tag=COMMAND COMPLETED Sat Jul 18 20:50:11 2020 /system1/log1/record17 Targets Properties number=17 severity=Critical date=07/18/2020 time=20:37 description=ASR Detected by System ROM Verbs cd version exit show </>hpiLO-> show /system1/log1/record16. 6a Error messages: "ASR Detected by system ROM POST Error:1777-Driver Array Detected Proliant ML postHello Folks ;) Got a bigger problem and i have i idea about a solution but im not shure. The Windows Event Viewer does not contain any. AboutHPE CommunityHPE CommunityHPE GreenLake Administration. The only log entry reported is "ASR detected by System ROM. In the event viewer I see this error: System Information Agent: Health: The server is operational again. ASR Reset Limit Detected by System ROM . Generically, you'll see Machine Check Exceptions in the kernel ring buffer, so you can check dmesg or run mcelog. We would like to show you a description here but the site won’t allow us. 1) First of all, you need to find out about when did the ASR occur? Was it after a new. 5 Servers. . Campus and Branch Networking; Data Center Networking; Small and Midsize Business NetworkingI have just applied the latest carepaq to the Proliant ML350 that I have at work, and in the event viewer under Windows 2000 SP3, all service packs and hotfixesA server I am responsible for periodically reboots. And didn't come back to online after shutdown It happened in every weekend night. The server is running MSDE 2000. This only happens when a files is being copied to the server or copied f. Troubleshooting Update. . terminalserver. 1. In the Integrated Management Log, there is an error message that says, "ASR Detected by System ROM". QuestionsWe would like to show you a description here but the site won’t allow us. AccuRev; Agile Manager; ALM / Quality Center; ALM OctaneCampus and Branch Networking; Data Center Networking; Small and Midsize Business Networkingenter boot type: 0 = ROM Monitor 2 = MBI Validation Boot Mode [0]: 0 Sets the boot type as 0 to enable ROM Monitor mode during the next system boot. by simple-minds · about 15 years, 3 months ago. 20 -Online ROM Flash Component for Windows - Smart Array 5i andWe would like to show you a description here but the site won’t allow us. From the System Utilities. 5. reasons can be bad hardware or bad drivers or something else. 0b: "Fixed an issue wherein the storage agents consumed excessive CPU time, potentially resulting in. In other words, HPs built-in management system detected that the server had crashed and rebooted it. 6, which periodically reboot for no good reason: 0016 Critical 15:26 11/15/2004 15:26 11/15/2004 0001 LOG: ASR Lockup Detected: (casm device driver alerted) 0017 Critical 15:28 11/15/2004 15:28 11/15/2004 0001 LOG: ASR D. 10-10-2021 12:14 PM. The information about the aircrafts is displayed on the workplace screen of air traffic. The Windows event viewer returns these messages : - Error: El cierre anterior del sistema a las 14:24:56 d. Registered: Jan 2012. 1 and found the HP Insight Agents 7. Environment: HP ML330G2 with two 80 GB IDEs Novell Netware 6. ). The problem is that you don't know what caused the lockup.